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Displays the components enabled by license in your installed product.
- The top section displays the modules or options that are enabled. The list below describes VeraSMART components.
- The bottom section displays a grid that shows all items limited by your license -- inventory items, wireless devices, CDR sources, EZ-Share Exports, MySMART and VeraSMART users, etc. — and how many items are counted against it.
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Cable/Pair Tracking |
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Inventory Management option that provides easy access to cable inventory, as well as their cross-connection layout, line status, and assignment to telephone switch extensions. It enables administrators to trace back a faulty circuit or line, from the extension that reported the problem.
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Call Accounting (CA)
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The system component designed to track wireline phone usage, from data collected in real-time from telephone systems. It calculates call costs and assigns expenses to responsible parties. CA reports and viewers allow making informed decisions to…
- Track under/over utilized facilities to optimize your network
- Identify and resolve long call queues to increase caller satisfaction
- Crack down on network abuse, security threats, and harassing calls
- Improve employee productivity during peak hours
- Encourage responsible use of telecom resources
- Reduce telecom costs
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Business Process Editor |
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System option that provides a full service order system, customizable for such processes as managing requests for IT & telecom services, client support / help desk, quality control tracking, equipment loans, etc.
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Enforce HIPAA Compliance |
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System option that tightens security by (a) disabling Forms Authentication -- i.e. users must login via Windows and (b) entering all security-related actions in the Audit Log. .
NOTE: Users are responsible for all other security measures, which include:
(a) Operating system is a Windows Server
(b) Website is configured to use SSL
(c) Login accounts are managed via Microsoft Active Directory imports
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Enhanced Chargeback |
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System option that allows creating charge codes for one-time charges, as well as assigning one-time and distributed internal charges to Personnel, Cost Centers, Inventory, and Authorization Codes; enables the full functionality of Fiscal Years and Accounting Periods. Includes access to at least one EZ-Share Export.
Included in the Invoice Management component.
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EZ-Share |
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System option that allows creating highly customized exports of system databases.
Access to at least one export is included with the Enhanced Chargeback or Inventory Management option. Full license to unlimited exports is included with the Invoice Management module.
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International |
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System option that allows currency conversions of call and invoice charges for reporting purposes.
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Inventory Management |
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System option designed to manage all types of inventory (such as wireless devices, laptops, servers, etc.). Adds the concept of 'Product' as billable inventory features with recurring, one-time or distributed charges for options. Includes the Enhanced Chargeback option and access to at least one EZ-Share Export.
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Invoice Management (TEM) |
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System component designed for importing and allocating telecom invoice charges from outside vendors, as well as for authorizing their payment.
Includes Contract Management (used to track contract commitments and renewal dates with vendors) and the EZ-Share Export option (used as GL Feed for invoice payments and accrual reports).
If coupled with Inventory Management, Product charges from invoices can be tracked and raise alerts if outside expected costs. Invoice Payment workflows allow you to…
- Automate the review, approval, and payments of telecom invoices
- Simplify allocation of expenses by GL standards
- Identify savings opportunities by optimizing features and cutting unnecessary options
- Crack down on cell phone abuse, security threats, and harassing calls
- Reduce telecom costs
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Organization
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Base component that provides the corporate structure of personnel, cost center, and higher levels of your organization. This allows the allocation of inventory usage and charges and sets the framework for Personnel directory look-ups, user access and security, and report distribution.
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Personal Call Identification |
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System option designed for users to review their telephone activity in MySMART and identify the dialed numbers as personal or business calls.
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Personnel Directory
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Base component that provides quick directory look-ups using the MySMART viewer.
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Tie Line Reconciliation |
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Call Accounting option designed for businesses using a network of telephone switching systems interconnected by private "Tie" Lines. Tie Line reconciliation can track all legs of an off-net Tie Line call across multiple switches, in order to create a single call record and thus re-assign the call charges to its on-net origin.
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Wireless Call Accounting (WCA)
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System component used to track wireless phone usage, based on data downloaded monthly from the Internet, from your AT&T, Sprint, T-Mobile, or Verizon accounts. WCA reports and viewers allow making informed decisions to…
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Simplify operations and expense assignments to responsible parties
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Identify savings opportunities by optimizing features and cutting unnecessary options
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Crack down on cell phone abuse, security threats, and harassing calls
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Improve employee productivity
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Encourage responsible use of wireless resources
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Reduce telecom costs
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Wireless Expense Management |
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TEM option used to monitor usage and overages for your wireless inventory, based on invoice charges and wireless plans contracted with vendors.
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